2017 and the same IKEA website BS is STILL going on!!! Sometimes the music goes on for 20-30 minutes before I am forced to hang up–I do have a life after all. I tried a private window, turning off my VPN, turning off ad blocker, etc and nothing works. Bored kids? It’s 2018, and Ikea still cannot process an online order without my making multiple phone calls. I had to choose the delivery option because IKEA wasn’t doing in-store pickups, for obvious reasons. I am frustrated with the customer service phone. What should I do? I’m not getting past the post code part! I ended up contacting them via Twitter to see if I’d have to endure the same endless calls and empty promises if I requested a replacement. My family bought a house there. A: Please call the IKEA US Contact Center at 1-888-888-4532 for questions about your delivery. If anyone has had sucess doing this I would like to know about it. You’re bound to find something to inspire you. Nothing is ever in stock for me. A. Come to find out they aren’t doing deliveries to SOCAL for some reason. Now comes delivery day and a list of problems. So many articles aren’t available in the online shop. I have the email inquiries I’ve sent and I’ve documented the frustration on my blog in this post.Originally, I ordered the VIKEA AMON/ VIKA ARTUR desk on September 8 and have yet to see it. . If your item is damaged, bring you damaged item and proof of purchase. It took 8 calls to customer service (being on hold 30-60 min each time) and over 2 months to finally receive a replacement. If you are unable to make your purchase online, use a Private or Incognito browser window to complete your purchase or try again later. Internet forums are filled with complaints about delivery issues from many customers wondering why such a well-run retailer stumbled during the pandemic. Unfortunately, the replacement also had a similar issue. Ordered from IKEA several items and paid £50 for delivery. (ikea linnmon with alex drawers) ... Its Fine, the linnmon is a very cheap desk, if i have issues i could change, i was thinking of switching to the karlby countertop when i get enough money There isn’t an Ikea in my state, so I ordered 4 Kallax shelves (with inserts and sheets) to make two raised storage beds in January 2018. Delivery will be made through standard ground delivery services and placed at your front door. Q: What is Expedited Delivery? I’ll be away for Christmas, what about you? I have been thinking about getting a new desk for a while now so i went to ikea and found a desk that i really liked. With contactless delivery, your parcel will be placed at your front door. My “favorite” little anecdote: my kitchen cabinet order was rejected because my credit card company’s over-zealous fraud detection kicked in. Delivery was set from 7am - 7pm however a text yesterday stated it would be between 7am-11am well here I am at 12:05pm with no delivery no text no call. I sent them an email. HOW is this place still in the online business? But it all screeched to a halt on delivery day. I tried to order an item via online website. I am now offering delivery service from IKEA Frisco, TX to Oklahoma City. When the delivery fees total over 50% of the merchandise costs and they tell you the items are not in stock in the stores when they actually are, it constitutes something worse than poor implementation of their website. I put together a bunch of items that I needed and thought would be good projects while we are locked-down. I forgot to mention I got mad at the robot helper and asked her what good was she anyway? Now, more than a month after the original delivery date, Roettger has no idea when her delivery is coming. Also read this comprehensive post on the differences ordering a delivery from a specific outlet vs. ordering delivery from their warehouses. I even had one phone rep give me a delivery date, which came and went. ???IRW_AD_lbl_private_bill_jurisdiction??? Q: I ordered furniture from IKEA in April during the lockdown. So, instead of continuing to be frustrated, I decided to do something about it! I ordered $2,300 worth of furniture from ikea online. Faulty items, under guarantee. A few days later I was within two hours drive of the West Sac store so made the trip. Still thinking that this must be a website issue, I called Ikea customer service to inquire. I only keep going back because I too, love the products and can find nothing elsewhere that I like better (within Ikea’s budget friendly price range). At best you’ll get your things in three weeks. All it does is reload the page. With IKEA's Cincinnati store still closed at the time, she called but got nowhere. We appreciate their patience while we work with our suppliers to restock their favorite IKEA products.". I was trying to purchase some kitchen cabinets and discovered that two cabinets with assorted extras, a total of about $550, would cost $299 for delivery. While waiting for delivery, she bought her bathroom tile and started the project. Each time, I was promised a date or was told that the dresser had left their warehouse on such-and-such date. I think IKEA has a weak link when it comes to tracking their home deliveries. Do your website developers also work for the ObamaCare website? If a Tasker's been assigned to your task, let them know about any delivery delays or issues immediately. "Back in June I ordered a new vanity from IKEA," Roettger said. I was going through the various screens, but couldn’t get a shipping cost to my home in Southern California. "I actually got a robocall, the morning of July 11, saying that due to mechanical issues the delivery would not take place," she said. What’s your recent experience ordering IKEA online? Reviewers write the most about Ikea Delivery Service and give it 2.1 stars out of 5. So frustrating. She then answered “I am sorry you feel that way”. Strangely, I have had about five orders ‘mysteriously’ disappear from their system. If you would like me to shop at IKEA for you, or if you purchased items but had to leave them there because you didn’t have the right vehicle, CONTACT ME! I would strongly advise anyone considering online ordering to reconsider. And I have to say, this is not like IKEA at all. Delivery is made through standard ground delivery services like most other online purchases. and you try to log back in. So I’m waiting for my stuff to arrive, and eventually, I call and they say, “oh, sure you received an order confirmation, but that doesn’t mean anything.” ***Face palm***. Due to system updates and high demand, there is a chance that an item with low stock may not be available for purchase. AARGH, Did it work in the end? Visit your closest store Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you.
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